Returns & Exchanges
Due to the perishable nature of our organic farm-to-table products, we strive to ensure every order arrives in peak condition. If you are unsatisfied with your purchase, please contact us within 48 hours of delivery for a replacement or store credit.
Return Process
- 1.Inspect Your Delivery
Upon arrival, immediately check your package for any damage or temperature discrepancies to ensure the organic integrity of your food.
- 2.Document Issues
If there is an issue, take clear photos of the product and the shipping label to help our farm team process your claim efficiently.
- 3.Contact Support
Email our customer care team at support@starwalkerorganic.com with your order number and documentation within the 48-hour window.
- 4.Resolution Selection
Once approved, choose between a fresh replacement shipment or a full store credit to be used on your next organic harvest order.